AI Designer, Industry Solutions Engineering at Microsoft

Full Time
  • Full Time
  • Anywhere
  • $173,200 - $282,200 USD / Year
  • Salary: $173,200 - $282,200

Website microsoft Microsfot

About the job

Do you enjoy interfacing with customers, working on complex problems that involve digitally enabled experiences? Are you excited by the idea of using your broad experience design skillset and applying it to the holistic project lifecycle including discovery, ideation, design and definition of AI enabled digital experiences?

The Industry Solutions Engineering (ISE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We work closely with our customers to jointly develop cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We pride ourselves in making contributions to open source and making our platforms easier to use.

We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform. In this role you will be working with multidisciplinary teams and our customers’ teams to apply your skills, perspectives, and creativity to grow and help solve our customers’ toughest challenges.

ISE is part of the Microsoft Industry Solutions organization and is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology – to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.

We are hiring an AI Designer, Industry Solutions Engineering with significant experience and expertise in exploring, designing and developing concepts and commercial solutions that optimize the emotional and functional experience of a digital product or service using AI solutions. You will be abreast of Responsible AI design principles and experienced in designing in accordance with principles that are applicable to a given problem space. Your design approach includes collaborating on hypotheses, undertaking research, involving those who will be users and stakeholders of solutions in the design process, synthesizing findings, and being able to strategize and articulate value propositions to guide customer decisions. Together with your multidisciplinary team, you will be working side-by-side with high-impact and strategic customers and their business and technical stakeholders creating visual and interactive collateral. You will solve exciting business and industry problems, produce compelling product stories, and collaborate across Microsoft product teams.

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within ISE, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers.  It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done.

We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.


Product Design

  • Use insights to inform conceptual designs, and defining evaluation metrics for concept testing

Design Components

  • Collaborate on shaping solution strategies and the direction of digital AI solutions through evidence-based research and using insights to inform holistic concepts.
  • Produce high-quality and impactful artifacts including visualizations of findings & insights which are visually rich and bring clarity to the space being studied.

Communication and Collaboration

  • Deliver detailed designs and definitions for user experiences by using design techniques to illustrate concepts and foster new ideas, ensuring all solutions uphold our responsible AI principles.


  • Drive business and user research activities (be they qualitative or quantitative) that result in understanding customer needs and intended users of solutions, their context, pain points etc. by employing appropriate research methods,
  • Represent and advocate for Design, Research and Human Experience in AI and Data Science based projects, and proactively collaborate with data scientists, engineers and our customer stakeholders.


Required / Minimum Qualifications:

  • Master’s Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 6+ years of experience working in product or service design
    • OR Bachelor’s Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 8+ years of experience working in product or service design
    • OR equivalent experience (e.g., professional background in human-centred design and product (digital) design).
  • 1+ year(s) of experience in responsible AI principles and artificial intelligence technologies.

Preferred Qualifications

  • Demonstrated ability to work with customers and collaborate across company boundaries
  • Experience working as part of geographically dispersed, diverse, and virtual teams
  • Experience in delivering products or solutions to customers to an end-to-end design process.
  • Highly developed design skills, presentation ability, and cross disciplinary collaboration comfortability
  • Proficiency with prototyping technologies, and adept at iterative design processes
  • Familiarity with AI technologies
  • Enjoy travel and are comfortable with travel up to 25%

Product Design IC5 – The typical base pay range for this role across the U.S. is USD $133,600 – $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 – $282,200 per year. Certain roles may be eligible for benefits and other compensation.

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