Description
Paper Giant is a strategic design consultancy made up of a creative and welcoming team who help organisations deliver better products, services and policy in order to create a more just, equal and sustainable society.
We’re most known for our experience in visual design, product strategy, co-design and design research. We strive to create positive impact through work that considers the perspectives and lived experience of the people our projects effect.
In the past year, we've worked on diverse projects including: delivering a design system for one of Australia's most progressive financial institutions, co-designing better outcomes to support people leaving prison and facilitating conversations on a national strategy on energy performance.
We have offices in Naarm / Melbourne and on Ngunnawal country / Canberra and we strive to create flexibility to support you to do your best work wherever you are. We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer. If you're not sure you meet all the criteria, we absolutely encourage you to apply.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.
Who we are looking for...
As a Product Designer at Paper Giant, you will apply your design expertise to a diverse range of client problems. You will be a hands-on maker and work collaboratively with project team members to deliver high-quality work for clients in the government, not-for-profit, and private sectors. You’ll scope and define design approaches, prototype and design digital interfaces, and create pathways for change through effective design and storytelling.
You have in-depth knowledge and experience in visual and communication design in diverse contexts and mediums. Knowledge and experience in applying human-centred design methodologies to achieve design outcomes is essential.
What you will do:
Show impact through design practice
Tackle design problems that range from well-defined to ambiguous
Solve client problems by applying a variety of design and creative approaches
Use conceptual thinking to respond to user and client needs
Use sketching, wireframing and prototyping to communicate and test possible futures for products, services, and physical/digital touchpoints
Use design research to test ideas and inform design decisions and rationale
Support the design and facilitation of online and in-person workshops
Use customer journeys, service blueprints and experience maps as a way to uncover challenges and opportunities
Collaborate on qualitative research (interviewing and sense-making) and turn insights into actionable plans for the client
Document your work in design systems and brand guidelines.
Deliver client projects to a high standard
You understand how to communicate research findings, strategic foresight and conceptual ideas.
You can create detailed designs and communicate the design rationale both verbally and visually to drive change within an organisation
You are comfortable with your personal design process and are able to communicate it to others
You are willing and open to try new processes, tools, ways of working and methods of production
You can identify when you are uncertain or require help
Manage client relationships
You are comfortable speaking directly to clients/stakeholders
You can deliver an excellent presentation
You can tell a story in a convincing and compelling way
Demonstrate ethics, purpose and care
You are a kind, generous and respectful individual
Your personality is a reflection of your personal practice
You can understand or engage in ethical conversations about your work
You have a strong desire to contribute to the studio practice and culture