Senior UX Designer at lululemon

Who We Are

Description & Requirements

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

The North America UX design function is a key part of the Global Digital & Omni team, providing user-centred experience strategy, design concepts, and production-ready design assets to deliver a consistent and meaningful guest experience across our digital touch points.

A Senior UX Designer creates the user experience for defined elements of Lululemon Digital & Omni Guest Education Center (GEC), with the goal of enabling our educators to help our customers to shop and enjoy the sweat life across with their journey across Lululemon’s digital ecosystem (web, app, in-store, community, MIRROR, etc) in a seamlessly connected way.

As a Senior Product Designer on the Search, Browse and SEOGEC team, you will lead the work to reimagine and optimize our site-wide navigation SAAS products, to ensure search is assisting our guests is easy and inspiring. You will also, and continue to hone our category detail page consider how we might improve our experiences by adding new features. You will craft engaging, customer-centered designs from early concept to final product in a collaborative environment, involving your agile product team, user research, a/b testing , design system and other partners and inputs to ensure your designs deliver on key company and guest goals. Working closely with a Product Manager, you will create designs that meet user needs, at the intersection of business needs and technical capability.

a day in the life: what you’ll do

• Lead discovery activities, including: user research, competitive analysis, user task and goals identification, journey maps, process flows, and user research, in partnership with the UX Research team.
• Lead problem definition, in partnership with Product Management.
• Participate in, create, and facilitate collaborative ideation sessions with cross-functional partners and leadership.
• Clearly communicate and advocate a strategic point of view utilizing strong design rationale to cross-functional teams and senior leadership, and be open to their feedback.
• Create and deliver leadership level presentations.
• Create deliverables that communicate problems and/or solutions to audiences including senior stakeholders – using the appropriate tools, artifacts, and fidelity level for the audience/purpose. For example: wireframes, information architecture, mock-ups, interactive prototypes, final asset delivery.
• Utilize and contribute components to UI libraries / design systems.
• Guide and mentor other designers.
• Maintain UX documentation, such as: work tickets, component specs, feature summary documentation, documenting feedback, usage guidelines, research findings, UX roadmaps.

Qualifications

• 5+ years of experience in product design or user experience design, preferably in retail, ecommerce, omni-channel or adjacent industries.
• Advanced skills in all of the following: User Centered Design methodologies; creating mock-ups and prototypes at varying levels of fidelity; UI design, including current industry best-practice in UI standards, and Accessibility requirements, for web and mobile.
• A portfolio demonstrating your end-to-end design process.
• Expert in Figma and Miro (or equivalent tools).
• Ability to drive results in a collaborative environment.
• Strong presentation skills to share your work with credibility, clarity, and confidence.
• Ability in facilitation techniques that enable groups to build clarity and alignment.
• Experience translating qualitative and quantitative data into design decisions.
• Practical understanding (including capabilities, patterns and limitations) of current technologies used to build rich experiences in responsive web and native mobile large enterprise apps.
• Ability to balance great design solutions with an iterative, agile approach.
• BA / BS degree UX/UI design, UCD, HCI, or related field of study, or equivalent experience.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.