Lead Designer at Change.org

Full Time

Website change Change.org

Change.org is a worldwide petition website with over 400 million users, run by the American nonprofit company of the same name

About the job

Imagine that a major, impactful event happened (or is about to occur) in your community. You are passionate about the issue and want to harness the power of the people around you to make some kind of positive change, but aren’t quite sure where to start. This is the reality of so many activists and organizers who use Change.org – and our team is uniquely positioned to help them when they need it most.

We have the opportunity to address many real-world challenges that can only be solved with a deep empathy for our users, diligent product & design thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

  • How might we best support movement leaders?
  • What resources do people who come to our site to support an issue need?
  • How might we help people to celebrate, support and motivate others?

Change.org is searching for a Lead Designer with a masterful understanding of, and passion for user experience and product development processes to work within one of our multidisciplinary product teams. You will lead all aspects of the user experience, partnering with other product leads to conceive, design, and execute upon the strategy for your product team.

We’re a social impact business (a public benefit company), and the world’s largest nonprofit-owned tech platform focused on civic action with 100m monthly users, 50,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. From strengthening hate crime legislation in South Africa and calling for racial justice in the US, to fighting corruption in Indonesia, Italy, and Brazil, and fighting violence against women in India.

We are looking for a Lead Designer who is great at UX, testing, processes and accessibility and has a passion for expanding our platform to mobilize hundreds of millions of people to take deeper civic action.

You may work remotely and be based in certain areas in the United States, Canada, Latin America and Europe. and report to our Principal Designer. As a key member of our Design Team, you’ll impact all aspects of the user experience on the Change.org platform.

Key Outcomes

  • Reduce the complexity of our petitioning platform to create a simple, delightful and effective experience.
  • Create prototypes and run experiments to iteratively test new hypotheses.
  • Use and evolve our design system and guidelines, to create new features from ideas on paper to implementation.
  • Apply accessibility standards and guidelines to your designs.
  • Collaborate with product managers and engineers to create product plans and maintain product design processes.

The most important skills and capabilities for the role are:

  • Excellent UX Design skills including all aspects of UX, testing, design, accessibility, processes and more
  • Communication: Can craft compelling stories that persuade team members and stakeholders to adopt their ideas.
  • Collaboration and Feedback: Experience mentoring other designers on design whilst welcoming feedback from others.
  • Research: Is highly experienced at supporting other designers in determining when and how to conduct research, and mentoring designers in how to interpret their findings and apply these changes to their designs.
  • Vision: Has a strong creative vision and the ability to switch easily from blue sky ideation to tactical thinking.

Target experience:

  • At least 8+ years of total design experience
  • At least 2+ years of experience as a Lead Designer owning and executing on impactful products and product improvements
  • Proven understanding of the user experience with a track record of designing simple and delightful solutions

Interested? Great! Here’s what you should know:

This is a full-time, remote role, and employees must be based in the following locations for payroll purposes.

  • US – Arizona
  • US – California
  • US – Connecticut
  • US – Florida
  • US – Georgia
  • US – Illinois
  • US – Maryland
  • US – Massachusetts
  • US – Missouri
  • US – Nevada
  • US – New Jersey
  • US – New York
  • US – North Carolina
  • US – Oregon
  • US – Pennsylvania
  • US – Rhode Island
  • US – Texas
  • US – Utah
  • US – Virginia
  • US – Washington
  • US – Washington D.C.
  • US – Wisconsin
  • CAN – Toronto
  • CAN – Vancouver
  • CAN – Victoria
  • Berlin, Germany
  • Paris, France
  • Rome, Italy
  • Madrid, Spain
  • Warsaw, Poland
  • Istanbul, Turkey
  • London, UK

Change.org is a global company, and salaries are adjusted for cost of labor in each city. For example, the annual salary of a Lead Designer is $226,000 in San Francisco, CA or New York, NY, would be $214,500 in Austin, TX or Seattle, WA.

We anticipate moving quickly and our evaluation process is as follows:

  • 45-minute Zoom interview with Recruiter
  • 1-hour Zoom interview with Hiring Manager
  • Onsite Interview to include 1:1 Interviews and Portfolio Presentation

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to hear from you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to lead that process.

Change.org is committed to being a diverse and inclusive workplace. Everyone says this, right? Well, we mean it—we invest in serious programs to bring in and support women and people of color, we have in-person onboarding experiences and affinity groups to help everyone feel included, we regularly celebrate the heritage of all staff, and we believe strongly in consistent, fair, and transparent salary scales to help level the playing field. All qualified applicants will receive consideration for employment without regard to race, color, national origin, or disability or veteran status.

We’re committed to protecting your data. To learn more, please review our Change.org Job Applicant Privacy Policy.

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.

We’re committed to protecting your data. To learn more, please review our Change.org Job Applicant CCPA Privacy Notice here.

To apply for this job please visit boards.greenhouse.io.