Senior Product Designer at OpsLevel – Remote US and Canada

Full Time

Website opslevel OpsLevel

Give your team self-serve access to the tools and information they need to build, fix, and release faster with the OpsLevel developer portal.

About the job

About Us

We’re pioneering a new category that helps engineering teams build and ship better code, faster. With founders who built and scaled early teams at PagerDuty, Amazon, and Shopify, we have first-hand experience of the problem that high-growth engineering teams face and a clear vision for how we’ll solve it. We’re already helping customers like Chegg, Keller Williams, Under Armour, Hootsuite, and many more improve service maturity, visibility, and team efficiency.

Our team is completely remote across the United States and Canada. While we do get together once a year in person, we also spend a lot of time doing things online to keep our culture thriving. Lunch games, Friday afternoon socials, and team lunches help us get to know one another as humans. We value the downtime that fuels our creativity, so you won’t find Slack pings at all hours of the day – unless it’s a fur baby photo in the #pets-to-make-you-live-longer channel.

Our culture and values are very important and ground us in how we interact as one team:

Empathy – Think of others; think of your users

Growth Mindset – Get comfortable with being uncomfortable

Intellectual Honesty – The best solution is more important than anyone’s ego

Focus & Efficiency – Keep the main thing the main thing

About The Role

The Product Design team at OpsLevel is growing and looking for designers who creatively turn ambiguity into outstanding user experiences. We believe the best outcomes emerge from smart people collaborating together and hope you do too. At OpsLevel, we trust and empower our people with the autonomy to make impactful decisions quickly. Ownership is our Top Secret recipe for rapidly scaling up.

What You’ll Do

  • Conduct UX research and discovery, speaking to various software engineering teams and managers about operations, reliability, and security initiatives
  • Create wireframes and interactive prototypes to test and validate new product features and experiences
  • Work with product & engineering teams throughout the design process to bring your ideas to fruition
  • Follow up on data and metrics to continuously validate your designs even after they have shipped
  • Help champion Product Design team initiatives such as building and contributing to our design system, UX guidelines & process improvements

About You

  • 5+ years of experience as either a UX designer, interaction designer, or product designer. As a nice to have, you have worked on developer tools before
  • You have a portfolio that demonstrates your design process, thinking and execution, with a successful track record of delivering customer value. You’re deeply proficient in Figma (or equivalent).You care deeply about your users and their experiences
  • You’re a critical thinker
  • You’re comfortable with ambiguity and can work with minimal process and structure
  • You have opinions about when and how to balance “done” vs “perfect”
  • You enjoy working in a collaborative environment, building products alongside product & engineering teams
  • You have experience building, contributing to or working with design systems

CompensationWe offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.”Should I apply?” – Yes!

If you meet some or most of what we’re looking for, we want to hear from you, and if you’re unsure – apply anyways!

What do I need to interview with OpsLevel? Not much!

A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

Additional Information

We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.OpsLevel is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please let us know and we’ll work with you to meet your accessibility needs.

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