• Anywhere

*BC*_*forward *_*is currently seeking a highly motivated UX Writer for remote position.*

*Position Title: UX Writer*

*Location:* *Remote*

*Anticipated Start Date:* *[03/01/2024]*

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

*Expected Duration:4-6 MONTHS)*

*Job Type:* *Contract*

Develop the execution of interface content and language for the e-commerce digital platform. The project focus for this contract will be supporting our Loyalty program and enhancing the content of our customer-facing experiences in both web and application contexts. This role is an extension of the User Experience (UX) team, a multi-disciplinary group of designers, researchers and strategists who collaborate closely with each other and the larger organization to create effortless and effective customer experiences. The UX Writer works closely with members of the UX team and our platform product teams in ensuring that we communicate to our customers in a clear, consistent and user-centric manner.

* Partner with UX Leads to define content requirements that best achieve business goals
* Ensure content and design meets user needs
* Write and edit digital content that meets project goals and end user needs, particularly for complex scenarios
* Develop guidelines and standards for content, grammar, and tone consistency
* Ensure online content complies with brand standards, legal and compliance
* Support customer research and usability testing

* BA or MA in English, Journalism, Technical Writing, or equivalent experience.
* 5+ years creating online/digital content in general-e-commerce specifically
* Superior writing, editing, and proofreading skills
* Excellent communication and teamwork skills
* Must have a diverse portfolio of work to demonstrate authored and edited web content
* A proven track record collaborating on projects to translate complex concepts into easy-to-understand interactive experiences
* Extensive experience planning for and developing useful, usable content including instructional text, error and confirmation messages, taxonomy, and nomenclature
* Passion for creating great user experiences with actionable knowledge of the digital landscape including current industry and user trends, emerging technologies, and standards
* Ability to scope, organize and execute multiple projects with interrelated goals.


BC_forward_ offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

*About BC*_*forward*_*:*

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC_forward_ is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC_forward’s_ 6,000 consultants support more than 225 clients globally.

Job Types: Full-time, Contract

Salary: $50.00 – $55.00 per hour

Expected hours: 40 per week

Experience level:
* 3 years
* 5 years
* Monday to Friday

Work Location: Remote